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Frequently asked questions

I'm having trouble logging in, who do I reach out to?

If you're having issues with your login, you can reach out to us at Alternatively, you can find more info in our product documentation page here.

How can I submit a privacy request?

You can submit a Data Subject Access Request here.

My data looks off, how can I correct it?

Our Customer Success team can help resolve any issues with data irregularities. Please reach out to or contact your Incentiv account manager

I have a question about an invoice, who do I reach out to?

For issues regarding your invoice, you can reach out to us at